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Branch Office Management: Page 19 of 20

  • Systems monitoring: Do you have a warning system to inform you when services that affect remotely deployed systems, like servers, communication lines and remote firewalls, go down?
  • Device management: Do you have methods for controlling critical remote devices, including power management?
  • Performance: Do you have tools in place to gauge the performance of your communication lines and remote LANs?
  • Metrics: Do you have a reporting system to determine your capacity status, as well as to measure growth and project how long it will take to reach capacity?

    Lesson learned: Computers sometimes speak in foreign tongues.