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Where The Gloves Come Off: Page 7 of 17

• How He Got Here: Software developer consultant (clients included Old Republic National Title Insurance Company and Life Time Fitness); technical trainer (clients included Blue Cross/Blue Shield, Gateway and Target); helpdesk IT support (University of Minnesota School of Law)

• Mouthing Off:

MMS' greatest technical challenge: "Dealing with the constraints of the Web browser, especially for complex user-interface work and hardware access."

Toughest moment during MMS development: "Talking down the critics outside of Life Time Fitness who predicted failure."

MMS is important to Life Time Fitness because: "It facilitates the business strategy of high growth and product diversification and satisfies the need for an adaptive framework that accommodates change."