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Where The Gloves Come Off: Page 11 of 17

If only I had a bigger IT budget, I would: "Hire more people."

The chief difference between Life Time's IT organization and your average IT organization: "The culture, the team, the skill level and the team-oriented attitude. All this has led to a remarkably low attrition rate of approximately four people in the past four years--all of whom did not leave voluntarily."

If I could change one thing in Life Time's IT organization, it would be: "Aligning business objectives with IT initiatives. The business should prioritize business projects for IT."

I work at Life Time Fitness because: "Of the culture and team in IT that Brent Zempel has created and fostered."

• At Work: Oversees database design and systems architecture