Access to systems and devices and user- and role-based authentication are defined using the security manager tool. We set up access roles, then defined which groups of devices each role should access. AppManager also let us create different slices of the network, system and application resources. We created views that aligned with our two applications, and created users that had read/write and read-only access to these views.
One thing we would have liked is the ability to set network device access to groups. For example, we had to set SNMP community strings on each network proxy AppManager agent, but would rather have grouped them and set a default for the entire group.
The agent install process can be remotely pushed from the server to Windows servers if the management server and target servers are in the same Active Directory domain. We tried without domains and failed, meaning that, as with the other products, we had to install agents manually on distant servers.
NetIQ also took exception to our network-monitoring pricing requirement, saying AppManager wouldn't likely be used for such a wide network and that its price would therefore be lower.
AppManager Suite. NetIQ Corp, (888) 323-6768, (408) 856-3000. www.netiq.com
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