Still, eHealth has a good threshold-management story. It let us set static thresholds by baselining the network over a period of time. A second approach let us apply a standard deviation from what is normal day over day, week over week or hour over hour. As with ProactiveNet, we could define the frequency and consistency for a threshold to be considered violated.
As with all the entries except HP's and CA's, our large network-monitoring requirement drove up eHealth's price.
eHealth Suite 5.6.6. Concord Communications, (800) 851-8725, (508) 460-4646. www.concord.com
AppManager grew on us as we used it. At first, its dense job-management-oriented interface and the difficulty we had getting the agents installed and communicating with the server made our head hurt. But after a while, the product's logical job paradigm won us over--we believe it's a good way to manage and track agent status. Plus, it offers lots of granular systems metrics with flexible ways to apply them.
AppManager is primarily a systems-performance manager with proprietary system agents. Each agent has various capabilities based on the type of device; these capabilities are determined by running predefined knowledge scripts. The number and depth of the scripts included in the base package NetIQ sent us was overwhelming, in a good way. If you're so inclined, you can clone or build your own scripts from scratch, and NetIQ has a large number of user-submitted scripts to work from.