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The Survivor's Guide to 2004: Business Applications: Page 7 of 11

WS-Reliability (Web Services-Reliability): Seeks to support reliable Web services messaging.

XMPP (Extensible Messaging and Presence Protocol): Open, XML-based protocol, core of the Jabber IM and presence technology.

Avaki: Provider of enterprise-information integration software that keeps enterprise data in its original location rather than consolidating it.

FaceTime Communications: FaceTime's IM management software is slated to integrate with IBM's WebSphere portal.

Fujitsu Software: Fujitsu makes business-process management/automation software designed to for accessibility to non-IT business users.

Jabber: Makes open-protocol XMPP IM software that runs on Linux and Solaris as well as Windows.