The outsourced model continues to gain traction as ASPs provide offline access to data and enable Outlook to communicate with the hosted system via Web services, providing the 360-degree closed-loop management promised by CRM vendors but never fully achieved in the past. Salesforce.com and Salesnet.com offer fully integrated hosted solutions, removing the burden of maintenance and lowering the cost of acquisition.
Lori MacVittie is a Network Computing technology editor working in our Green Bay, Wis., labs. She has been a software developer, a network administrator and a member of the technical architecture team for a global transportation and logistics organization. Write to her at [email protected].
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JSR168 Portlet Specification: Defines a set of APIs for portal computing addressing aggregation, personalization, presentation and security.
WSDM (Web Services Distributed Management): Defines a standard way of using Web services architecture and technology to manage distributed resources.
WSRP (Web Servicesfor Remote Portals): Visual, user-facing Web services components that plug-and-play with portals or other intermediary Web applications.
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