Remote-Anything did exceptionally well in the file-transfer test, coming in second behind uRoam. But though TWD claims it performs faster file transfers using encryption, we weren't able to verify this in the lab because the program crashed four times during testing. It also did not fare well when transferring bitmaps at low bit rates and didn't notice that a host had been disconnected for approximately 58 seconds.
Still, Remote-Anything has a comprehensive feature set at a competitive price because TWD licenses the master program using BIOS keys to connect to unlimited hosts in the enterprise. This is unique in this product category. At $12,550 for 10 masters, TWD will not break your budget for remote control. If you factor in free updates and free technical support, you may even pocket some change for another project.
After an uneventful installation, we were able to scan the entire network with a single click and locate available hosts. After highlighting the desired host, we could remotely control it, perform file transfers or chat with the user. We could also ping the system, get a hardware inventory, engage Wake-on-LAN, reboot or uninstall the host software. Like NetSupport's, Remote-Anything's hardware-inventory options gave us detailed information about the host, including hard disk and memory usage, CPU information, IP address, MAC address and current user.
TWD includes options for compression and encryption and provides detailed log files. In addition, we could view a progress bar when connected over slow links. The bar let us know that the bitmap was still loading.
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