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Microsoft Talks Up Speech Server 2004: Page 3 of 6

  • Handheld wireless phones;
  • Multi-modal, handheld devices.

    But let's get realistic about the value of speech as an interface medium! Speech interfaces make sense for mobile use to replace a large screen and keyboard and for bite-size pieces of information like messages and information alerts.

    It's not useful for scanning documents or digging around databases. The value of speech control interfaces at the desktop, such as a PC-based softphone, may be somewhat limited because there are faster ways of interaction than with speech output (screen displays) or where informational privacy must be maximized through non-audible input or output. Finally, speech will be almost useless in a really noisy environment.

    It is only recently, however, that the benefits of improved speech recognition have been brought to market by leading technology providers, such as ready-to-use Avaya's Speech Access product, which can speech-enable its other communication applications software. Microsoft is aiming to exploit those kinds of benefits further with an integrated platform speech-enabling any kind of online web application by third-party developers.