WS&T: Are there any timeline restrictions on building?
WOODS: Any project that goes over a year is a project that is very difficult to manage the returns on. If there is a project that is long, we look for value as soon as possible.
WS&T: Is software quality a concern in the industry? How can you ensure that Mellon is both investing in and developing sound applications?
WOODS: We've been investing over the past four years in Capability Maturity Model (CMM). It's a model for developing application technology and software that was built in Carnegie Mellon University Software Engineering Institute. It's a process " the most renown developers in the world subscribe to this. It's kind of like the martial-arts system. You get basic ratings zero to five. We convinced ourselves that, given the fact that we really sell our technology, we've got to have this as a competency. So our objective was to get all of our application-development units up to level three. By end of this year they will all be at level three. The large ones are already there.
WS&T: When do you expect to move to level four?
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