Vocera's offering is clearly different than the other products and is best-suited for environments where hands-free communication is needed and a voice-recognition telephony interface is desirable. Vocera's current primary target market, health care, clearly fits that mold. Most hospitals prohibit the use of cell phones, so VoWLAN provides a useful alternative for in-building voice communication.
The Windows-based Vocera server, which is managed through a well-thought-out Web interface, integrates a range of functions, including user management, call management, telephony connection management and speech recognition. We were able to manage user profiles and preferences, monitor system operation and create groups that can be used to manage one-to-many communications capabilities. At this time there is no way to leverage an existing enterprise directory for authentication, but there are interfaces to bulk-add users. Individual users also have control of many preferences, including call forwarding to/from desk phones, with some preferences configurable via both the Web interface and through voice commands. The Vocera server also includes complete voice-enabled voicemail capabilities.
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Pros
Slim, lightweight design |
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