I commend Bertch for sharing his experience. I think too many outsourcing failures go unreported, and it is impossible to accurately discern whether it is worth the risk to outsource software development.
"Why Offshore Outsourcing Failed Us" helped me initiate conversations with several prospective customers. I've discovered that many of them have experienced the same frustrations Life Time encountered. Thank you for showing the total picture. Although there are plenty of projects that are appropriate for offshore outsourcing, there are just as many that are not.
Business Development Manager; Avantia
I've spent my entire working life (25 years) writing software, and I've been around long enough to know that people who are both imaginitive and committed to quality work don't grow on trees. Even an infinite supply of CMM [Capability Maturity Model] labs can't turn mediocrity into excellence.
By now, you probably know that neither the media nor all those analyst firms have the faintest concept of what it takes to build good software. Excellence is not necessary in their world; good enough (mostly) works.
I almost never read articles on outsourcing, because I am aware of most of the hype about it. But Bertch's article impressed me. I especially liked how he compared executing the software project to a surgical team: It is not just the process.
Andrew W. McDonald, PMP
Company name withheld by request
[email protected]
Mike Ashley
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Josh Korn
Software architect
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Ashu Joshi
Director, Product Development - iVivity
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