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IM Grows Up: Page 11 of 20

The product doesn't offer any screen- or whiteboardsharing capabilities and cannot create public chat rooms. There are no moderator abilities either. This product is so basic that it offers no compelling reason to spend even the low $695 it boasts, beyond getting your users off AIM as inexpensively as possible.

Ipswitch Instant Messenger, Ipswitch, (781) 676-5700. www.ipswitch.com

Instant messaging has made it to the corporate desktop. There's no stopping this tsunami, so you'd better make sure your organization's employees have a secure way to pass those messages.

Instant messaging saves space on the e-mail server and reduces long-distance bills, and the latest corporate IM products provide a host of collaboration features, such as chat rooms, conferences, screen sharing, whiteboards, video and broadcast announcements. The products that made the cut for our review are installed locally and don't rely on the public Internet. In other words, the passwords never leave your network. These IM solutions, from Gordano, IBM, Ipswitch, Jabber, Microsoft Corp., Sun Microsystems and WiredRed Software, can be rolled out to as many as 5,000 people.

We gave our Editor's Choice award to IBM Lotus Instant Messaging because of its outstanding interface, access control and great IM capabilities, including chat and polling. The program will set you back a cool $190,000 for 5,000 users, but if you've invested in a Lotus Domino server, this is by far your best option.

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