eHealth Suite 5.0.2, starts at $15,000 (typical licenses range from $100,000 to $150,000, depending on infrastructure size), Concord Communications, (888) 832-4340, (508) 460-4646. www.concord.com
Compuware Vantage 8 | Argent Software The Argent Guardian 6.0a | NetScout Systems nGenius Performance Manager 1.4 | NetQoS SuperAgent 3.0
Compuware Vantage 8
Compuware has pulled together its varied network and systems management tools and renamed the entire package Vantage. Although it provides all the information an administrator could want, Vantage's fractured nature makes the product harder to use than the competition.
Vantage comprises seven pieces: ClientVantage, ServerVantage, NetworkVantage, Application Expert, Application Vantage, Predictor and VantageView. The last is the product's glue, a well-designed browser-based performance reporting interface that holds the other pieces together. Reports, listed as "channels," include "My Reports," a self-configurable view. We spent a lot of time configuring VantageView and got a lot of performance data in return.
Vantage serves up end-to-end performance data very well. By combining its systems, network and client data collections, this product can correlate precisely how long a transaction takes to complete, and where any delays occur. When a transaction is fired off, for example, a client-side agent watches threads, CPU utilization and other elements of the client environment. A probe collects the data in transit and provides a packet trace of the transaction. Finally, VantageView displays these performance metrics together.
VantageView's canned client, network and server reports offer high-level views and thoroughly link to the lower-level data. Client-side reports, for example, show trended availability and latency, and link to the underlying transaction detail, which links to the specific thread analysis for each transaction.
Network reports include daily traffic totals with overlays of transaction data that show top protocols, servers and workstations by volume. You can compare one day's traffic to another by flipping back and forth between days (a side-by-side chart display would have made this comparison better). Canned server reports display server health via CPU and memory statistics.
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