Change can be managed by paper or electronic means. We could go into excruciating detail on forms, but paper is inefficient, so let's focus on automated systems.
We examined two products that can streamline CM in enterprise environments: BMC's Remedy Change Management and CA's Unicenter ServicePlus Service Desk. A number of other products are also available. The key is to pick one and then use it every time a change is made--with no exceptions. Here are some must-haves. Both BMC's and CA's suites offer all these capabilities:
Change-life-cycle management
Simple methods for requesting and authorizing change
A means to secure access at various user levels, ranging from those who simply make requests to those who can make changes
To realize the benefits of cloud-native software, an application must actually be cloud-native—designed to run in the cloud, interacting with disaggregated cloud services, fully manageable as code—to deliver the expected benefits.
By combining resources and expertise, the AI-Enabled ICT Workforce Consortium will offer a blueprint for how industries can adapt to an AI-dominated future.
IT leaders should heed the guidance of cybersecurity insurance providers who think businesses should prioritize security education, incident preparedness, regular internal audits, and ongoing vulnerability scanning and patching.
