Mike Hicks, Principal Solutions Analyst, Cisco ThousandEyes

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Mike Hicks is Principal Solutions Analyst at Cisco ThousandEyes.

Articles

Networking

Are Smaller, High-volume Outages Dominating Downtime?

Mike Hicks, Principal Solutions Analyst, Cisco ThousandEyes

October 13, 2023

The most prevalent outage type in the first half of 2023 is one so contained in its impact that it might not always register on official service status pages, making its diagnosis more...

Networking

The Case for Bringing Network Visibility Data into OpenTelemetry

Mike Hicks, Principal Solutions Analyst, Cisco ThousandEyes

May 10, 2023

Having relevant data at the right time is necessary to optimize user experiences and protect productivity.

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Mike Hicks, Principal Solutions Analyst, Cisco ThousandEyes

Articles