Key contact: Kevin Smith, manager, IT Global Services
Key vendors: Aruba, Cisco
Key metrics: 44 Aruba 802.11a/b/g AP's, Aruba 5000 switch, 200 unique laptop and PDA users, 100 concurrent users
Ariba is a leading developer of enterprise spend-management software. With more than 200 wireless notebook and PDA users at its headquarters, a large proportion of them technology professionals, the demands on the technical staff are significant. Had the IT staff failed to respond to user demand for wireless services, it was almost certain that rogue implementations would have sprouted up throughout the facility, compromising security and limiting flexibility, according to Kevin Smith, manager of IT Global Services. Early on, Ariba implemented a conventional smart AP architecture but later replaced it with a Trapeze switched WLAN system. Smith says he is impressed with the system's simplified management and multilayer security capabilities and its easy integration with the Cisco wired network. Ariba also takes advantage of the system's integrated troubleshooting tools and real-time RF adjustment capabilities. Smith estimates that the new system has reduced operational expenses by more than 50 percent while delivering enhanced services to users.
Organization: Baptist Health System of East Tennessee
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