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Delivering Content to Handhelds: Page 4 of 7

To deliver content to a roaming handheld device, the PDA or other device must be directly connected to the enterprise LAN via a wireless connection or a service provider's network utilizing GPRS (General Packet Radio Service) or CDMA-2000 1xRTT. This tends to be slower than the local and pass-through methods, but it gives mobile users the freedom to get content from any location within the service provider's network territory.

Getting Rolling

If you don't deliver, or push, data to handhelds, or if you've outgrown the local synchronization method using your e-mail package, consider a synchronization software package such as Extended Systems' Mobile Business Solutions and Synchrologic's Mobile Suite. Desktop-management products, such as Novell's ZENworks, meanwhile, manage mobile devices and deliver content, but they don't have the rich features that packages from Mobile Automation and XcelleNet do. These tools deliver content over low-bandwidth connections to devices with minimal memory resources and small display size and resolution. We tried content delivery with XcelleNet's Afaria 5.0 (read our report .

So if you want to empower your remote clients with access to up-to-date corporate information or resources, make sure your content-delivery tool or package gives you secure, fast access to data and applications over spotty networks. Then you can cash in on what the handhelds can do.

Sean Doherty is a technology editor and lawyer based at our Syracuse University Real-World Labs®. Write to him at [email protected].