It's amazing what a little screaming gets accomplished.
By now you heard my horror story with Network Solutions.
I can honestly say they have made a more than best effort to correct, address and fix the problems cited (or at least the major problems) in that previous article.
So, how did I get them to talk with me? One aspect was easy, the other a little more difficult, and the last element " well, it doesn't hurt to have this column.
It was easy to get someone high up in the food chain to talk to me, because I write for CMP, and no company like bad press. Companies like press, but they really don't want bad press.
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