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White Boxes and Used Gear: Page 2 of 5

Watch Your Back

Some would argue that since you'll likely be dealing with a local reseller when you buy a white-box system, the support you get will actually be better than that provided by any of the first-tier server vendors because of the reseller's proximity. We think it's more of a hit-or-miss proposition, which is a reason it's critical that you do your homework before you buy. The mere fact that a particular reseller is near you doesn't make the business a good one.

Before you buy, ask lots of questions. Make sure the support terms the vendor offers will meet your needs, and get them in writing. Ask your prospective vendor for a few customer references. Talk to your network of systems administrators to see if any of them have experience with that vendor. If you hear bad things, walk away. Intel's reseller channel is vast--there are plenty of other choices out there.


Special Issue:
Affordable IT


• Introduction

• Desktop Management

• Desktop Security

• Patch Management

• Protocol Analyzers
• Network Monitoring

• Network Configuration

• Storage
• Whiteboxes &
  Used Gear

• All-In-One Gateways
• Mobile & Wireless
• E-Mail
• Web Servers

• Load Balancers
• Remote Access