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VoIP Management: A Conversation With Qovia's Richard Tworek: Page 3 of 3

Richard Tworek The main thing is by understanding that you need to monitor and manage a VoIP network right from the beginning. During pre-deployment phase -- and even while architecting the network -- it is important to build in the monitoring and management capability.

In addition, the choice of tools is important. Though the OEM's build some basic capabilities into their hardware, it is more effective to use add-on tools in the same way that you use a Tivoli or an Openview as an add-on to a data network. Of course those tools should be designed and eveloped to support VoIP. Data tools do not cut it in a VoIP environment.

Networking Pipeline Do we have any idea how large the VoIP network management and monitoring market is?

Richard Tworek VoIP management tools are rolling out in a manner very similar to data network management tools and Storage Area Network management tools. Typically, management tools cost about 10 to 20 percent of the hardware cost of a network. With the VoIP market is expected to reach about $18 billion by 2007 with the equipment portion reaching about $9 billion as enterprises and carriers replace legacy telephony equipment with VoIP. That makes the VoIP management market a $900 million - $1.8 billion market by 2007.