To the point, no PR person wants their client (or company) to be on the receiving end of bad press, so I spoke with their PR people. I called both Network Solutions as well as their new parent company, Pivotal Private Equity.
Now we know that a new parent doesn't want to hear bad things about their brand new child. So I get a Monday phone call from Pivotal's PR Company. The rep gives me the schmooze and says he'll be back in touch. I'm still waiting.
But that's ok. Network Solutions PR people were smarter. They gave my name to Debra Modlesky, the Executive Support Supervisor. This woman deserves a raise! Clone her! At least hire more like her!
She's smart, she's earnest, and she's doing her best to work in your crazy procedural system to fix the problems that your crazy procedural systems created for little ol' me.
Is everything fixed? No not yet, but I have faith in Ms. Modelsky. I'm sure she'll get it done. Did I expect it to happen overnight " no, it hasn't, but I'm not upset. Do I feel things will change " I'm not sure, because Debra doesn't have that much juice, but she can access those who do.
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