Most installations service 40-60 users per site, but providers are reporting an upward trend in this number;
The average monthly service for IP Centrex/Hosted PBX is $65, with $20 going towards Internet access and $45 for the voice application. The average service installation fee is $175 per seat. In-Stat/MDR believes that prices will remain relatively constant as competition increases to meet the growing demand; and
Overall service revenues will remain just a fraction of those of competing voice solutions such as IP PBX. The report attributes this to the reluctance of firms to change their habit of investing in LAN-based voice-switching solutions as opposed to hosted applications.
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