Solution providers should expect to spend several hours crafting a disaster-recovery plan and should spend an hour or two monthly validating backups and enforcing guidelines set forth by an executed plan.
For small businesses, disaster-recovery planning must be built around access to data and equipment. Solution providers can drive the process as far as a customer's needs dictate. For example, add-on sales in the form of antivirus and firewall products further protect data and generate revenue while preventing data loss.
Solution providers will find that the keys to success lie in using reliable solutions and crafting procedures to a specific small-business customer's needs, with the price of entry determined by how the customer answers the question, "How long can you survive without your computers?"
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Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
