Remote access to the corporate jewels always carries security concerns. So you'll be happy to hear that the TeleReach offers 128-bit SSL authentication and data encryption both for the Windows access client and for Web access. Couple this encrypted security with TeleReach's IP address restrictions, Paragon's user ID/password security, the access controls and automatic time-outs, and even the most paranoid security admin should be satisfied that Raritan takes security seriously.
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Vendor Information
Paragon UMT1664, $18,000. Raritan Computer, (800) 724-8090, (732) 764-8887; fax (732) 764-8887.
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The experience you'll have with most remote-control software, like Symantec pcAnywhere and Microsoft's Terminal Services, is better in many ways than you'll have with TeleReach. I use Terminal Services daily and rarely even notice that I'm working with remote-control software because it's so speedy. Conversely, while testing TeleReach via cable modem from home, I noticed significant delays in screen redraw, mouse movement and character echo. I was also disappointed with the lack of support for high screen resolutions. Raritan's 32-bit Windows remote client is faster and supports higher resolution.
So why invest the time and money in TeleReach? First, other remote-control applications are dependent on a particular OS, and the mix of supported OSs you're hoping to support may require multiple packages. Second, remote-control applications don't give you access to your system's BIOS on reboot. You need to wait for the OS and the remote-control application to load. If you want BIOS access and all you have is remote control, then get in the car or on the plane because you'll need physical access. In contrast, Raritan's solution is OS- and hardware-independent and gives you complete access, locally and remotely, as soon as the first character hits the screen.
Ron Anderson is Network Computing's lab director. Before joining the staff, he managed IT in various capacities at Syracuse University and for the Veteran's Administration. Send your comments on this article to him at [email protected].
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