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The IT Agenda: Stay the Course: Page 2 of 2

Keep Your Head

Since most of us lack superpowers, I offer this alternative when co-workers suggest that the status quo is "inevitable": Smile, keep your technical skills sharp (read, read, read, and keep playing in the lab), don't play politics, and go do what you were hired to do--improve security, implement policy, fix routers, hack the Matrix, whatever. And try to avoid the Matrix's sense of self-importance; admitting to mistakes and seeking out the assistance of
colleagues will ultimately contribute to your success.

Perhaps that's what's most important: If you keep your head and enlist others to your cause, you'll be able to do what needs to be done. OK, so maybe your group policies are too restrictive or your spam policies are eating legit mail. Figure out what's broken, ask others if they want to be part of the solution (rather than the problem), fix it, and move on to the next thing.

If you have a valid business reason for what you're doing, don't quit. And even as you gather detractors, you'll have the strength to challenge them and bring about change, as Neo did: "You're afraid of change. ... I'm going to show them ... a world where anything is possible. Where we go from there is a choice I leave to you."

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