Gryphon was also able to partition the workload so that one server at its Norwood, Mass., headquarters, operates as the primary server, and the second, in Atlanta, constantly replicates the data so the company can instantly switch systems if needed.
Gryphon began evaluating platforms in June, implemented a test system at Microsoft's lab in Waltham, Mass., in July, qualified the full system in December, and went live the first week of January, Boudrieau says.
The impact of the national registry was tremendous because of the level of fines a company can receive for any illegal call and for the volume of information that must be analyzed.
"When we were working with individual states, there were hundreds of thousands of numbers or many even 2 million, but that's still a manageable process even for the smaller guys in this industry," he says. "But when we switched to the federal list, you have to check a number on 56 million possible scenarios--and it's a daunting task."
With Gryphon's system, a telemarketer for a customer calls the network using a toll-free number and providing a PIN for tracking purposes. The telemarketer is then prompted to make a call, and Gryphon must check the number to see if it's on the registry or if the time of the call could violate a curfew for a specific time zone.
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