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Desktop Management Enlightenment: Page 3 of 9

This dual-Web server mode can cause end users trouble if they're installing their own workstation-management agents: The management agent uses Port 80 as a default. Check which port Apache is using by looking at the SYS:Apache\conf\adminserv.conf file. You'll see Port 80, Port 51080 or the port you specified when installing NetWare. Port 51080 is the default value when both Netscape and Apache are installed. If you're not using the Netscape server, move the Apache server configuration to Port 80 for the middle-tier server. That will simplify installing the client component because Port 80 is its default, too. If you leave the Apache server running on Port 51080, meanwhile, specify that same port for the management agent.

With or without the much-reviled NetWare client on your workstations, you still will need ZENworks' management agent for the client machines. You can place it on a Web page so users can install it themselves, or if you have ActiveDirectory, you can "push" it out to desktops from the directory.

The management agent lets a workstation authenticate to the middle-tier server to get all ZENworks for Desktops' features. If you use the NetWare client on your workstations, make sure you install the NetWare client first, then the ZENworks for Desktops management agent. We still have NetWare-based applications at the university, so we don't plan to remove NetWare Client32 from our workstations.

One of the biggest benefits of ZENworks for Desktops is that it simplifies the typically labor-intensive job of installing applications. Students use more than 400 diverse applications in our labs, so automating the installation process was essential. Students can run any of the applications on any of our workstations (with a few exceptions), so they can log on from any ZENworks-based workstation on campus to get the applications.

The application or its software license agreement typically dictates how ZENworks for Desktops can help you deploy it. Here are some considerations:

• Will the application be installed on each workstation, or will it be installed at a central location?