The firm said it already serves "hundreds of businesses with its managed VoIP services." AT&T added that it will expand its VoIP business features and begin delivering Internet phoning to its customers outside the U. S. The company's 21 global Internet Data Centers are well-situated to carry out the company's new drive. AT&T, which said it already carries one petabyte a day over its IP network, noted that it has been selling VoIP in a limited fashion to business customers since 1997.
The move into VoIP consumer markets is a new one. AT&T said it has been testing VoIP consumer service in three states and is satisfied enough with its offering that it will begin marketing it to consumers in the first quarter of 2004. Dorman appointed Cathy Martine, a senior vice president in the company's Consumer Division, to head up what the company called "VoIP efforts across AT&T Labs, Consumer and Business Divisions." The VoIP announcement came one week after Dorman appointed William Hannigan as president of AT&T.
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