Specialty Bakers isn't just backing up a few recipes -- the company backs up 28 Gbytes of data every night. The 350-employee company uses the software to secure all of its mission-critical applications, like its Microsoft Exchange server, Microsoft SQL Server, and enterprise resource planning (ERP) system, according to Eckerd.
Veritas, meanwhile, appears to feel the news of the baker's strong aversion to CA's backup software could convince others to follow its example. This week, Veritas announced the results of an "independent" survey by consulting firm NFO Prognostics supposedly showing that every single Veritas customer who switched from CA backup software -- 100 percent of those surveyed -- was satisfied with the decision (see Veritas Woos Ex-CA Users).
Liff scoffs at both the press release and the survey. "I was thinking the press release was produced by the Iraqi information minister," he says. "There was very little information in there." In fact, Liff adds, CA has seen a steady stream of Veritas customers crossing the green line to join the ARCserve camp. He claims that his company is gaining ground because it has more to offer than just storage solutions.
A recent Gartner Inc. report, however, shows that Veritas captured 46 percent of new backup software licenses in 2002, while CA grabbed only 7.6 percent (see Data Protection).
Veritas acknowledges it sponsored the NFO survey, which was conducted in April with the participation of 155 of the company's customers. But the company does not plan to publish the entire report. "Due to the proprietary nature of the data and the fact that this type of data is used to help Veritas sustain its competitive advantage, Veritas does not intend to publish the entirety of the report," writes a Veritas spokesman in an email. NFO did not return calls by press time.
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