that we didn't skew the results by putting readers who occasionally stray to fill a specific need in the best-of-breed camp.
Among the advantages we see to the single-vendor approach are:
It's easier, logistically, to deal with one provider, and this can impact TCO.
It eliminates finger-pointing. When there are problems in a multivendor environment, one vendor tends to blame another. Sure, a skilled network-engineering staff can cut through the bull, but there are more productive goals toward which they should be devoting their energies.
It alleviates support and training woes. Supporting multiple platforms means added training costs, and dealing with multiple vendors' support organizations can make life more difficult.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
