In either case you live with the system. I very rarely hear of a customer actually returning a system. They may hate the choice they made, they may let everyone they know not to make the same choice but very seldom do they actually return it. Vendors need to learn to focus on the customer experience during the install -- getting it up and running, a 30 day return policy or not, is simply putting the bar too low.
IntelligentEnterprise.com has published a report on in-memory analytics. Fast analysis, better insight, and rapid deployment with minimal IT involvement are among the benefits. Download the report here (registration required).
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
