PolyServe is aiming to fix that. It is in beta testing with a global financial institution, a major U.S. telco, and a large retailer, the company says. The product is expected to ship in volume in the first quarter of 2002.
In the meantime, PolyServe is a year into a $25 million round of funding from Greylock, New Enterprise Associates (NEA) and The Roda Group. It is "in discussions" for a third round, and with 75 employees on the books, this is likely to be a priority.
Jo Maitland, Senior Editor, Byte and Switch http://www.byteandswitch.com
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
