Once our devices were selected for monitoring, the process flowed directly into choosing what and how to monitor. MonitorIT has a proprietary agent for Windows as one monitoring option, so we went ahead and installed it on a couple of machines. We were disappointed, however, that device grouping was static. We did push the proprietary agent out to other Windows machines from the central console, defining access and authentication credentials.
MonitorIT throws up unnecessary barriers when defining rate thresholds, like the monitoring of SNMP interfaces. The process expands the MIB object to display the devices for which a known SNMP device is available in the products inventory. This solves the issue of setting up threshold monitoring for devices that don't support the specifically chosen MIB object; however, MonitorIT limits threshold watches to like MIB objects.
A variety of reports can be distributed on a preset basis. Creating new reports wasn't as difficult as setting them up to run on schedule, however. Interactive reports displayed real-time statistics in graph and table form, and MonitorIT provides a wizard for formatting displays of the graphs.
We didn't think much of MonitorIT's help files. For example, we tried to figure out how to add devices to groups. The context help file about groups explains how to create a group, a completely obvious task, but doesn't link to related topics about how groups are populated.
MonitorIT 6.0, price based on number of monitored devices: starts at $125 for one; 90 days support & updates included; annual service extra. Breakout Technologies, (908) 561-5210. www.breakoutsoft.com
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