Building strategic relationships with just a few vendors is a complete shift in focus for Hudson's Bay, which until three years ago had almost every IT vendor under the sun in its shop. "To have one or two vendors that can help out with the total picture has been better for us," Whittaker says. "It's not the least-cost option. Then again the weeks, sometimes months, of delay in negotiating with multiple vendors wasn't cost effective either."
He managed to get Oracle Corp. (Nasdaq: ORCL), IBM, Microsoft Corp.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
