The unit's software features were complete. The NetForce 1800 supports standard snapshot features (which Procom calls checkpoints), NDMP backup, user quotas, Windows ADS support and support for older Windows PDCs (Primary Domain Controllers).
The base warranty that comes with the Procom NetForce 1800 is three years depot with one year of cross-shipment. Software phone support is available only for a disappointing 90 days. Longer warranty periods with faster service and longer software phone support can be purchased. You'll pay dearly for this unit, though.
Although the NetForce 1800 stayed within our price range, at $29,995, that's more than double the least expensive unit in the bunch.
Procom NetForce 1800, Procom Technologies, (949) 852-1000, (800) 800-8600. www.procom.com
Steven J. Schuchart Jr. covers storage and servers for Network Computing. Previously, he worked as a network architect for a general retail firm, a PC and electronics technician, a computer retail store manager and a freelance disc jockey. Write to him at [email protected].
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