EMC's other new software management tool, AutoAdvice, expands ControlCenters existing reporting and monitoring capabilities to servers, databases, and applications. The tool is able to remotely monitor system metrics for Windows, Unix, and Linux servers and operating systems; Oracle and SQL Server databases; and Exchange and SAP applications. It then sends the data back to a central EMC database, where it is processed and analyzed and sent back to the customer via email as usable information. In the emails, EMC flags trends and metrics either as "informational," "warning," or "critical." The company also provides advice on what to do about the problem. Customers can also access the information on an EMC Web page.
"This technology can get rolled out in half a day and starts working immediately," says Cassidy, who insists that EMCs AutoAdvice is unique. "There are a lot of companies that will collect the data for you, but thats just raw data... We take all that raw data and turn it back to you as information and suggest where you should look first." Even before launching the product today, EMC already had a couple dozen paying customers for this product, Cassidy says.
More important than just monitoring is EMCs claim that the tool isolates emerging performance trends before they hit operations, says Enterprise Storage Group analyst Nancy Marrone. "The key to this is that they actually correlate this information from all of the enterprises they are managing, so they have a very significant knowledge base," she says. "EMC can then offer customers a significant range of advice. That would not be possible if the customer were just monitoring their own enterprise."
Both products are available now on a one-year subscription basis, and can be used on their own, or as a part of the overall ControlCenter platform, EMC says.
AutoAdvice is available for anything from a single CPU up to a global installation, with a list price starting at $400 per CPU. As customers scale up, adding the AutoAdvice to more and more CPUs, EMC says it offers them deep discounts on the price. A one-year subscription for the SAN Architect, meanwhile, starts at $2,400.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
