Just One Nit
I tested ProMobile on multiple machines in Network Computing's Green Bay, Wis., Real-World Labs®, including those running Windows 2000 Professional and Windows XP. The device was detected, identified and made available immediately. However, when I tested it on a desktop running Windows 98SE, the operating system could not find the correct device drivers for the unit. I contacted Procom regarding this glitch and was told that device drivers would be available on the company's Web site soon. For now, when doing a rollout of these drives, you need a driver disk and additional documentation for Windows 98 clients.
The drive is covered under a three-year warranty, which includes toll-free phone support and cross-ship replacement of defective units. Software updates will be available via the Web.
Michael Brandenburg has been an application developer, network administrator and IT manager. Write to him at [email protected].
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