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Apparent Automates Test Platform: Page 2 of 3

Support, as its name suggests, is aimed at technical support organizations. Rajani says, “For example, a storage vendor’s help desk could run the diagnostic on one of their customers' networks.” The third element of the upgrade, Professional, is a laptop version.

Rajani describes this as a "radical" step in enabling vendors to diagnose their customers’ third-party networks.

Michael Peterson, president of Strategic Research Corporation, agrees. He says, “I have looked at a lot of these [products] over the years, and I have seen nothing like this before.

“What stands out is the ability to remotely monitor and provision the network -- this is a very unique product."

A number of organizations, including Texas A&M University, Aurora DataTel, and Providence Health System, have already been won over to the original version of AppareNet.