Heriox's eQ Management Suite clobbered systems problems for us. In addition to hunting and gathering data using agents, eQ offers useful suggestions. The well-designed interface gives you an overview into systems performance networkwide, while letting you publish custom reports to any number of constituencies.
FINALIST: OpticNerve 3.1 (version 4.1 now available). Oculan Corp., (877) 643-3294, (919) 534-0500. www.oculan.com
Bruce Boardman, executive editor of Network Computing, tests and writes about network management and systems. Write to him at [email protected].
PROACTIVENET 5.1. ProactiveNet, (877) 277-6686, (408) 935-6800. www.proactivenet.com
 Network and Sytems Management Product of the Year |
ProactiveNet's eponymous performance-management system has won a Well-Connected Award for the second year in a row--an unprecedented feat, but well-deserved thanks to its increasingly superior data collection, stability and usability. This product combines strategic monitoring of transactions and application performance with gritty fault diagnostics of system and network performance. As for data sources collected, diagnosed and reported on, we're talking client side, server side and everything in between--including SNMP, Oracle and SQL. Most important are ProactiveNet's built-in root-cause diagnostics and its ability to ratchet alerts down to a manageable level. It's not a perfect fix, and everything isn't wrapped up into a neat package. Rather, ProactiveNet makes realistic and, in our experience, accurate attempts to identify problems.
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