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Seagate Drives Dinged: Page 2 of 3

Apparently, the drive glitch has been common knowledge in manufacturing circles for months, but it doesn't seems to have affected actual products. Another source, who requested anonymity, says other OEMs may have been affected, but indicates the drive problems appear to have been resolved early on in production, as they were at EMC.

Dell Computer Corp. (Nasdaq: DELL), another Seagate Fibre Channel customer, did not return calls requesting information at press time.

Seagate spokesman Forrest Monroy doesn't confirm or deny news of the glitch, and he says Seagate won't give specifics related to customer shipments. But he too says there's nothing out of the ordinary here. "With any high-tech component, things will come up. We work with customers to meet their needs."

Is the situation being minimized? Without more vendor input, it's tough to tell what was the scope of the drive problem and whether it resulted in any real difficulty for particular OEMs. The waves have closed over the incident, and its secrets, if there are any, appear to have dropped out of sight.

One thing seems certain, though: Actual consumers of the Fibre Channel products using the drives won't note any blips, since they were ironed out by specific vendors early on. One analyst, Peter Gerr of The Enterprise Storage Group Inc. says "the possibility" there were delays in qualification of Fibre Channel drives on the market recently hasn't turned up anything that could "materially affect" any vendors.