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Michael Brown, Chairman and CEO, Quantum: Page 5 of 19

Brown: That was never something that people were excited about. But the idea that they would be able to try completely new models -- storage service providers is an example of that.

Byte and Switch: So much for that [see SSPs: RIP].

Brown: How much difference two years make. When you have a lot of money it's not as big an issue. People say, "Let's buy something new and see how that works."

Barbara Hoey Nelson, Quantum's EVP of corporate marketing and strategy: When the money's tight, you tend to go with what you know. Your older technologies live longer. We see that with DLT -- we thought that would be end-of-lifed six months ago. And it's because people have gone and bought what they've bought for the last seven years.

Byte and Switch: That makes it difficult to introduce new products, doesn't it?