Nelson: We'll keep [the Snap OS] going. But this very low-end space will be commoditized by [Microsoft] SAK.
Brown: The other thing is the Snap OS is already developed. So we may not be taking that further in terms of developing the OS. It's very stable. It does everything you need it to do for that entry-level market.
Byte and Switch: What about your services business?
Brown: It was our fastest-growing business last year even in the face of some revenue decline. It grew 28 percent year over year. It starts with product support, we sell extended warranty and on-site support, and it goes up from there. Customers have increasingly asked us to integrate a storage network they're putting in. One of the little-known facts about Quantum is that we've installed 1,000 SANs as a company at this point, over 200 this year. Why is that? Customers look at us and say, you're going to supply the tape library -- one of the biggest, most expensive pieces going in the SAN -- can you help us with this stuff? We can resell Brocade Communications Systems Inc. (Nasdaq: BRCD) switches and resell Veritas software... It's not our business to resell that but we can offer that if that's what the customer wants.
In terms of people, it's about 120 people. Our whole company right now is about 3,000 people. But it's a fast-growing area and it's much more profitable than our company average, so we want to see this grow.
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