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How To Contain Spam: Page 2 of 2

None of this technology is bulletproof. Longer-term technology solutions may require the use of PKI certificates so that e-mail recipients can readily authenticate senders. But save the antispam laws for explicit illegal behavior, like falsifying header information. And try to put spam into perspective. Chitchat and endless CYA e-mail strings suck up far more productivity and IT resources. If your campaign against spam forces an evaluation of your company's e-mail policies and culture, this epidemic might just produce some good.