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ERPzilla: Page 3 of 7

10 ERP deployments show that megaprojects are standing strong--though they've changed in focus and function. (Originally published in Information Week)
July 11, 2005
Capital One Financial
Primary ERP provider: Oracle
2004 Revenue: $1.5 billion

Employees: 15,000

Modules Or Functions used: PeopleSoft financials, human resources, supply chain, asset management

Deployment Details: Began in 2000, focusing on piloting financials in the U.K. HR implementation in the U.K. followed and then U.S. deployment. In 2002, after stabilizing the system, Capital One began a second round of HR and financials-conversion projects for process optimization. A single instance is used by all except U.K. financials, which integrate in roll-up mode. Deployment of BEA Systems-based portal for ERP access was completed in 2004.

Number of users: 18,000

Cost: Tens of millions of dollars
4 Colgate-Palmolive
Primary ERP provider: SAP
2004 Revenue: $10.6 billion

Employees: 36,000

Modules Or Functions used: Supply-chain, customer-relationship, supplier-relationship, and human-resources management; financials; composite applications; order processing; bill of materials; manufacturing; employee self-service, and others


Deployment Details: First pilot went live in 1996. There have been two major upgrades in nine years, and the company continues to roll out SAP R/3, mySAP's Advanced Planning and Optimization, CRM, SAP Portals, and Business Warehouse. Colgate-Palmolive runs five R/3 instances in Europe, North America, Latin America, Asia-South Pacific, and for its Hill's Science Diet brand. There's one global HR system. SAP Business Warehouse database housing all customer data for the various applications is 6 terabytes.

Number of users: 15,000
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