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Enterprise Portals: Page 3 of 5

Value adds of significant interest:

  1. Document management (including versioning, locking, etc.)
  2. Knowledge management services (what type of documents/information can be stored, how it is accessed, notification, alerts of new knowledge, etc.)

We will be grading based on the first set of features and evaluating the second set of features if they are available.

If a product does not offer functionality in the "value add" category, we will, of course, not test that aspect(s).

Organizational Structure

At least three users each from Customer Service and Finance will be utilized to test the aforementioned functionality. Two of each of the users will be "normal" users and one will be management level to allow us to examine the security features and control within the portal.