Enterprise Social Software
Enterprise social software (ESS) is one way to help employees share information and work more quickly and efficiently with a common goal to increase productivity.
The global ESS market is estimated to grow from $4.77 billion in 2014 to $8.14 billion by 2019, representing a compound annual growth rate of 11.3% in this period. According to market research, "the ESS market redefines the traditional collaboration suite by bringing in a social angle to it. These solutions are not just confined to traditional email and online meetings but also extend their offerings to social networking functionality such as micro-blogging, wikis, profiles, tagging, and feeds."
Modern social software offerings offer:
Collaboration -- Allows employees to share and distribute information with others, including documents, email, IM, online meetings, videoconferencing, webinars, screen sharing, and more.
Content sharing -- Documents, video, and images can all be shared through the social network.
Communication -- Enables sharing of search engines, bookmarking, news feeds, profiles, commenting, photo-sharing, favorites, and ratings.
Yammer, SocialEngine, Dolphin, and eXo Platform are some of the social software tools that can help employees collaborate across departments, locations, and business applications.